Privacy Policy

The data controller responsible for your personal information is [Business/legal name — to be confirmed], of [registered business address — to be confirmed].

If you have any questions about this policy or how your data is handled, you can contact us at [data protection contact email — to be confirmed].

Booking information: when you book a free consultation or a session, this is handled by our booking partner, Acuity Scheduling. Acuity collects the details you provide directly, such as your name, email address, phone number and the appointment time you select.

Website analytics: we use Vercel Analytics to understand how visitors use this site. This service is cookieless — it does not use cookies or store any personal identifiers, and only collects aggregate, anonymised information such as page views, approximate location (country/region) and device type.

We do not use any cookies on this website ourselves.

We use booking information to arrange, manage and communicate with you about your consultations and sessions.

We use anonymised analytics data to understand which pages are useful to visitors and to improve the website.

We do not sell or rent your personal information to third parties.

Under UK and EU data protection law, we rely on the following legal bases: your consent, given when you choose to book an appointment; our legitimate interest in understanding and improving how the website is used, through anonymised analytics; and, once you become a client, the performance of a contract for the therapeutic or self-development services you have booked.

We work with the following service providers, who may process data on our behalf:

Acuity Scheduling, Inc. — appointment booking and management. See Acuity's own privacy policy for details of how they handle your information.

Vercel Inc. — website hosting and cookieless analytics.

Acuity Scheduling and Vercel are based in the United States. Where your information is transferred outside the UK or the European Economic Area, this is done under appropriate legal safeguards, such as Standard Contractual Clauses, as required by data protection law.

We retain booking and client information only for as long as necessary for the purpose it was collected, including to meet professional record-keeping obligations for therapeutic practice [exact retention period to be confirmed]. Anonymised analytics data is retained in aggregate form and cannot be used to identify you.

Under UK and EU GDPR, you have the right to: access the personal information we hold about you; request that inaccurate information be corrected; request that your information be deleted, where applicable; restrict or object to certain processing; request a copy of your information in a portable format; and withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at [data protection contact email — to be confirmed]. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority if you believe your data has been mishandled.

This website and our services are intended for adults. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page shows when it was last revised.